About Our Maintanance & Support Service
Downtime and Poor perfomance of site hurt your business and negatively affects your reputation. With the comfort and security of a support package, you can be assured that The NextBits is closely watching over everything so that you don’t need to concern yourself with such matters.
We can help you with
Support when you need it
Our technical team are on hand when you need it, our support plans are there to support your site when things don’t work as they should do. We offer a range of Magento Support packages as well as Pay-As-You-Go solutions to meet your support needs.
Telephone Support
We don’t hide behind an online ticket system, if you need to speak to us we’re around on phone, Skype and Email. For Gold support customers we also provide an out of office number for greater peace of mind.
Magento Upgrades
We take responsibility for all Magento software upgrades. Keeping the software fully up to date helps maintain performance and reliability, and will also provide increased functionality as new features are added.
Magento Performance Tuning
In a competitive market its essential that your site performs as fast as it possible can. Even a few seconds can put off potential shoppers, our performance tuning team will work tirelessly to ensure you’re getting the most out of your site in terms of performance and speed.